Flood Doctor | Reviews

Dannyella Bueno
Dannyella Bueno
2018-03-30 00:00:00
Dannyella Bueno

great service from beginning to end. Thanks, guys!

Wellyngtohn Garcia
WellYNGtohn Garcia
2018-03-30 00:00:00
Wellyngtohn Garcia

Fabio Alves
Fabio Alves
2018-03-30 00:00:00
Fabio Alves

Le Oliveira
Le Oliveira
2018-03-30 00:00:00
Le Oliveira

Paula Campos
Paula Campos
2018-03-30 00:00:00
Paula Campos

Marlidio Sousa
Marlidio Sousa
2018-03-30 00:00:00
Marlidio Sousa

Lucas Silva
Lucas Silva
2018-03-30 00:00:00
Lucas Silva

Patrik Lorran
Patrik Lorran
2018-03-30 00:00:00
Patrik Lorran

Anne Andrade
Anne Andrade
2018-03-30 00:00:00
Anne Andrade

Rennan Leony
Rennan Leony
2018-03-30 00:00:00
Rennan Leony

Flavia Santos
Flavia Santos
2018-03-30 00:00:00
Flavia Santos

Vitor Manuella
Vitor Manuella
2018-03-30 00:00:00
Vitor Manuella

Flavio Ferreira
Flavio Ferreira
2018-03-30 00:00:00
Flavio Ferreira

Willian Lopes
Willian Lopes
2018-03-30 00:00:00
Willian Lopes

César Rood
César Rood
2018-03-30 00:00:00
César Rood

Brg Carie
Brg Carie
2018-03-30 00:00:00
Brg Carie

Emerson Britooh
Emerson BritOoh
2018-03-30 00:00:00
Emerson Britooh

Larissa Peixoto
Larissa Peixoto
2018-03-30 00:00:00
Larissa Peixoto

Claudevan Lima
Claudevan Lima
2018-03-30 00:00:00
Claudevan Lima

Kaio Gabriel
Kaio Gabriel
2018-03-30 00:00:00
Kaio Gabriel

Mily Lima
Mily Lima
2018-03-30 00:00:00
Mily Lima

Viih Santos
Viih Santos
2018-03-30 00:00:00
Viih Santos

Ana Luíza Timo
Ana Luíza Timo
2018-03-30 00:00:00
Ana Luíza Timo

Ruan Martins
Ruan Martins
2018-03-30 00:00:00
Ruan Martins

Fabiano Versalles
Fabiano Versalles
2018-03-30 00:00:00
Fabiano Versalles

Tairiny Santos
Tairiny Santos
2018-03-30 00:00:00
Tairiny Santos

Ruth Nathalia
Ruth Nathalia
2018-04-03 00:00:00
Ruth Nathalia

Sämüël Ťďň
Sämüël Ťďň
2018-04-03 00:00:00
Sämüël Ťďň

Rodrigo De Jesus
Rodrigo de Jesus
2018-04-03 00:00:00
Rodrigo De Jesus

Carine Alves
Carine Alves
2018-04-03 00:00:00
Carine Alves

Fábio Medeiros
Fábio Medeiros
2018-04-03 00:00:00
Fábio Medeiros

Wellington Rodrigues
Wellington Rodrigues
2018-04-03 00:00:00
Wellington Rodrigues

Davi Júnior
Davi Júnior
2018-04-03 00:00:00
Davi Júnior

Alex Lima
Alex Lima
2018-04-03 00:00:00
Alex Lima

Isabel Campani
Isabel Campani
2018-04-03 00:00:00
Isabel Campani

Jonatha Santos S
Jonatha Santos S
2018-04-03 00:00:00
Jonatha Santos S

Guilherme Cordeiro
Guilherme Cordeiro
2018-04-03 00:00:00
Guilherme Cordeiro

Angela M Pinto
Angela M Pinto
2018-04-03 00:00:00
Angela M Pinto

Ellen Lima
Ellen Lima
2018-04-03 00:00:00
Ellen Lima

Bruna Isabela Vianna
Bruna Isabela Vianna
2018-04-03 00:00:00
Bruna Isabela Vianna

Mateuz Souza
Mateuz Souza
2018-04-03 00:00:00
Mateuz Souza

Adriielly Ferreira
Adriielly Ferreira
2018-04-03 00:00:00
Adriielly Ferreira

Geovana Silva
Geovana Silva
2018-04-03 00:00:00
Geovana Silva

Samuel Fernando
Samuel Fernando
2018-04-03 00:00:00
Samuel Fernando

Dhyana Benitez
Dhyana Benitez
2018-04-03 00:00:00
Dhyana Benitez

Alanis Franhani
Alanis Franhani
2018-04-03 00:00:00
Alanis Franhani

Faby Duarte
Faby Duarte
2018-04-03 00:00:00
Faby Duarte

Kesso Ruclécio
Kesso Ruclécio
2018-04-03 00:00:00
Kesso Ruclécio

Ricky Miranda
Ricky Miranda
2018-04-03 00:00:00
Ricky Miranda

Amanda Swensson
Amanda Swensson
2018-04-30 00:00:00
Amanda Swensson

Fantastic experience. Water Damage Cleanup after a flooded basement in Mclean Virginia.

Project Manager In Washington, Dc
Project Manager in Washington, DC
2017-12-15 00:00:00
Project Manager In Washington, Dc

Pros Rewarding work, both financially and emotionally. Flexible hours (except during busy seasons) and easy to follow systems and standards. Cons During Busy seasons, twice a year, employees are expected to work over 60 hours a week, on average.

Anonymous
Anonymous
2019-05-27 00:00:00
Anonymous

Pros The experience gained from working with people that have been doing It 20+ years. Cons Inconsistent hours due to the nature of an emergency response business.

Operations Supervisor In Washington, Dc

Pros Having that pioneering spirit of working for a company from the start and the genuine interest in shaping the company’s future. Structure - Clearly defined roles and expectations. Reputation - People immediately recognize the name, and I feel that it provides an advantage when applying for other jobs down the line. Benefits - Gym facilities, on-site childcare, health care options Cons The hours! Working for a 24/7 emergency services company can take a toll. Advice to Management As part of the management team myself, I feel it inappropriate to give such advice of this platform.

President In Vienna, Va
President in Vienna, VA
2021-07-06 00:00:00
President In Vienna, Va

Pros Experienced professionals that love what they do. Cons The hours! Flood Doctor is open 24 hours a day, 7 days a week.

Leon F.
Leon F.
2011-08-22 00:00:00
Leon F.

Our basement was flooded from a storm over the summer.  The floors were ruined and everything was wet.  We called various flood restoration companies who could not come out right away.  Flood Doctor/Frank answered my call and reassured us that everything would be okay.  They came out right away and took care of everything.  They were very professional, coordinated our claims with insurance company, and were very reassuring.  I would highly recommend them.  Our basement was like totally new after they were done.

Alessia R.
Alessia R.
2014-04-21 00:00:00
Alessia R.

Northern Va couldn't have a better Flood Doctor in the area!  Flood Doctor and it's associates work around the clock 24/7 to ensure that they are able to resolve any emergency!When the Flood Doctor comes and assesses the damage, they will work and reconstruct your building, house, apartment, office, exactly how it was before.  The attention to detail is ridiculous and how they are able to keep up such high standards of quality in minimal time is extraordinary.  You and your family or business will be back up and running in no time!This company will also give you peace mind dealing with your insurance companies so you will be totally headache free.  The presentation, class, and professionalism is beyond 5 stars.

Carlos A.
Carlos A.
2016-06-15 00:00:00
Carlos A.

My apartment recently flooded after heavy rains which required emergency service to dry out my place at 11PM.  After contacting a handful of companies in the DC area, I received a response from Al from USA Clean Masters. He came to my home, assessed the situation and explained my options. I agreed to go ahead and have blowers and dehumidifiers placed in my home for several days at a reasonable price.  Al's service was prompt, professional and was respectful of my home.

Kurtis T.
Kurtis T.
2016-11-08 00:00:00
Kurtis T.

My basement flooded due to a faulty boiler. I found Flood Doctor off of Angie's list and they arrived in less than an hour as promised. They removed wet padding and saved me thousands by salvaging my semi-new carpet. Everything was dry in three days. They recommended Carpet Doctor for the reinstalltion of padding and carpet, who also did a fantastic job and even deep steam cleaned my upstairs living room and bedrooms as an added bonus. I highly recommend both of these companies. Thanks again guys.

Norman W.
Norman W.
2017-05-21 00:00:00
Norman W.

Contacted flood doctor after calling several other flood repair companies found here on yelp- two of which did not return my calls and a third who never showed up. Finally called Frank the flood doctor and his crew arrived within the hour as promised. They removed the standing water from my kitchen immediately, did thermal imaging showing me exactly where all of the water had traveled to and was hiding. They documented everything meticulously and handled everything  with my insurance company making sure I was cover for it all. My wife and I are super grateful for Frank and Steve for saving the day. We highly recommend the Flood Doctors to any home in need of water damage restoration services! Thanks again guys!

Amir Z.
Amir Z.
2017-07-18 00:00:00
Amir Z.

One of the best water damage restoration companies in Northern Virginia. We all hope to never need a flood damage cleanup company, but if you ever find yourself in need of one, don't hesitate to call Flood Doctor.

Marcus G.
Marcus G.
2017-07-20 00:00:00
Marcus G.

Professional, punctual, reasonable and down to earth. Their website is super user friendly and up to date, it couldn't have been a better experience. I made my claim online and I got a call in less than 5 minutes. Every time I had a question and had to call them, I talked to the owner of the company ... It couldn't have been any more personable and easy breezy. In the basement of the fixer upper I'm working on, it was infested with mold. Frank and his team came in one day and ripped it out, vacuumed,  sanded the spores, sprayed microban, installed air scrubbers for the airborne spores. They even educated me :). Anyway major kootos to Frank and his team. If you weren't assured before after reading this review I'm sure you won't be.Happy business all!

Melody R.
Melody R.
2017-07-20 00:00:00
Melody R.

My parents left me in charge of the house and my two younger brothers when the went on vacation. 1st of all, big mistake. 2nd, it should be mentioned that my younger brothers are quite a handful.They decided to turn our upstairs bathtub into a pool and swim. I didn't realize they had left the water running and gone to sleep. Anyways, I heard water in the middle of the night and noticed all 3 levels of our home was flooded. I freaked out and looked on yelp for a water cleaning company. Of all the 24/7 companies I called flood doctor was the only one to pick up. They sent people over right away and Literally worked for 20 hours straight. I didn't even have to interrupt my parents vacation. When they came home and I told them how bad it was they didn't even believe me. I had to show them pictures and videos. Our house was cleaner and looked better then before they left.Best part was that I knew nothing about how insurance policies work, but they took over that process and handled all the paperwork from me. I am so thankful those other companies didn't pick up. Flood doctor was incredible and I am so happy I picked them.

Sami K.
Sami K.
2017-08-29 00:00:00
Sami K.

Very pleased with these guys. Fast and professional service, fixed our basement to better than it was before the water damage.

Susan K.
Susan K.
2017-11-23 00:00:00
Susan K.

My apartment flooded on thanksgiving! I tried calling 6 different companies who were all listed as open and none of them even got back to me. Call Flood Doctor and they immediately sent out a crew to help me dry my place. Great work.

Val K.
Val K.
2019-12-24
Val K.

Awesome experience working the the guys at Flood Doctor! As you can imagine, water and mold damage to a house can be a seriously stressful situation. I had no idea what to do when I realized my home had flooding and mold problems. THANK THE LORD I called Flood Doctor. They're professionalism and ability to take complete control of the situation was the biggest stress reliever. The entire time I felt like my home was being taken care of, and that I could finally relax about the situation. Flood Doctor repaired the damage to my home quickly and affordably. THANK YOU FLOOD DOCTOR!!

Mahnaz J.
Mahnaz J.
2017-12-27 00:00:00
Mahnaz J.

We just hired Flood Doctor on Ashburn to dry out our dental office and save our patient forms after a pipe break. My office staff and I are so grateful for all the hard work the Flood Doctor employees put in to make sure we were back in business. They promised to have us back up and running before the week began and they kept that promise. They had teams here working all day and overnight 24 hours a day. They used this machine that freeze-dried our paper documents and then removed all the moisture from them. I had no idea such things were possible! We didn't lose a single file. I hope we never ever have another pipe break at our office but if we do I will not be worried at all. I know who to call.

Matars Z.
Matars Z.
2018-02-05 00:00:00
Matars Z.

This business is one of the best we have dealt with over years of owning our home. Starting from the minute they answered the phone, to every stage of the water mitigation process, to issues with insurance - I simply cannot say enough about their dedication and efficiency.  We returned home during the deep freeze period to burst pipes and a flooded home which due to the massive volumes of items was barely able to be navigated.  Flood Doctor was the only business that picked up the phone at 3 am.  As we were in shock and I was particularly upset and disoriented, the way in which they first calmed us, explained steps, and answered questions - and most importantly offered positive hope was essential to our survival that night.  There were over 100 burst pipes in the area just that night, but the next day they pulled teams from other jobs to send us a group to move all our items out of wet areas, bag what was needed, tear out carpet and drywall, and set up drying devices, fans, filtration devices through two levels. When we called them with concern about air leakage through areas of drywall torn out, they came back at 10 pm to redo the seals.  When the blowers kept blowing the fuses, they came and rewired the set up.  At every junction when we had issues over a 5 day drying period, they were there to answer questions.  They stopped by daily to check humidity readings and removed equipment as needed as each area dried.  Every contractor that has come by states they did a fantastic job preventing mold and doing a proper dry inside the walls - and importantly, that this is NOT what they see with some of the over 100 burst-pipe events in our area.  Granted, this company is not cheap -they are accurate, thorough and careful, and this is what you want when water takes over your home.  They also document every step of the process, and were invaluable in helping deal with insurance to get complete coverage of the mitigation.Frank, the company owner, is a truly unique in customer service.  He is on the phone literally 24/7, answering questions, and goes way beyond the call of duty in providing information on every aspect of the process.  I cannot recommend them highly enough, they helped us maintain sanity at an awful time.

Luca M.
Luca M.
2018-06-10 00:00:00
Luca M.

Dave and his team went above and beyond to restore my house from a flood damage. I highly highly recommend Flood Doctor!!! They do the Best quality work in the DMV area.

Andrea D.
Andrea D.
2019-02-04 00:00:00
Andrea D.

More than 5 stars!!!  Unfortunately we had quite a bit of water damage at our home. Our bathroom flooded our third floor and seeped through the drywall to our second floor.  I called flood Doctor and explained what happened. They were able to bring in dehumidifiers, fans, and perform an assessment on where the water was IN the walls. Our entire third floor bathroom had to be ripped out and replaced. The tile, vanity, and carpet in the third floor hallway had to be ripped out and replaced as well. On the second floor of our townhouse the drywall for our dining room, living room and electrical (fan and kitchen lights) was also effected by the water damage. We had to make an insurance claim and they worked with our insurance company every step of the way and kept us in the loop at all times. Between phone calls, texts, and many many questions they were AWESOME!   No matter what time of day time of day or night (trust me I work nights) they were always able to help.The construction that was done with DAR restoration is impeccable. In an unfortunate situation, flood dr and team exceptional. I would, and have recommended Flood dr. And DAR Restoration to anyone and everyone! Thank you for putting our home back together =)

Patrick K.
Patrick K.
2019-03-07 00:00:00
Patrick K.

We had a very positive experience with Dave from Flood Doctor (parent company of Advanced Restoration Solutions). Great customer service and they took care of our water damage to our satisfaction. When we called, he even came out that night to assess the damage prior to their appointment with us the next day so they were prepared with the equipment they needed. He was very professional, very responsive via text even outside of normal business hours whenever we had a question, and very knowledgeable. He came back after a few days to check on the progress and and showed us how they measure moisture levels in the floors and walls to determine how they need to move fans around and how they know when restoration is complete. We would definitely use them again if needed!

Jennifer C.
Jennifer C.
2019-08-23 00:00:00
Jennifer C.

I received excellent customer service and useful information over the phone with Flood Doctor.  I will call them for sure on future needs.

Webb L.
Webb L.
2020-06-05 00:00:00
Webb L.

I don't want to be dramatic -- but I truly cannot overstate how extraordinary this company is, especially Marcus. I had a very unfortunate plumbing / toilet flood that went from the main floor to the basement.  Within hours, Marcus was there to assess the situation, clean up, and put together a plan.  He was responsive, professional, strategic, and extraordinarily knowledgeable. But that was just the start of it. Over the next few weeks Marcus went above and beyond in every possible way--too many to name really--to not only make sure I was pleased, but also to be certain that everything was clean and dry and that I wouldn't have any issues with mold.  Absolutely outstanding service.

Alexander Kian
alexander kian
2015-10-11 00:00:00
Alexander Kian

We had a dishwasher overflow last month. The water leaked into our basement and into the adjacent rooms. We used flood doctor for the water damage mitigation and later for the repair work. They removed all the wet drywall, carpeting and hardwood floors. Installed fans and dehumidifiers to dry everything. After about a week they came back and replaced everything that was removed previously.The project manager that we dealt with, Pasha, was incredibly knowledgeable and helpful when it came time to deal with the insurance company. He took the time to review our policy without and gave us a folder with all the pictures and documents that the insurance company needed to reimburse us for the damages.

Alexander Kian
alexander kian
2015-10-11 00:00:00
Alexander Kian

We had a dishwasher overflow last month. The water leaked into our basement and into the adjacent rooms. We used flood doctor for the water damage mitigation and later for the repair work. They removed all the wet drywall, carpeting and hardwood floors. Installed fans and dehumidifiers to dry everything. After about a week they came back and replaced everything that was removed previously.The project manager that we dealt with, Pasha, was incredibly knowledgeable and helpful when it came time to deal with the insurance company. He took the time to review our policy without and gave us a folder with all the pictures and documents that the insurance company needed to reimburse us for the damages.

Irene Polyzos
Irene Polyzos
2015-10-11 00:00:00
Irene Polyzos

There was a pipe burst in my basement. The leak spread to every room and my carpet was completely ruined.I heard of Flood Doctor through a friend who recommended them for their exceptional, prompt customer service and proficiency in the field. I decided to go with them and was more than pleased with how knowledgable they were seeing as they always had an immediate response for any question or concern I had.They were able to extract all standing water and reinstall the carpet leaving it looking better than before the damages. Overall, they helped defuse a stressful situation with very professional expertise in a timely manner. I would definitely recommend them to anyone who is faced with similar damages.

Irene Polyzos
Irene Polyzos
2015-10-11 00:00:00
Irene Polyzos

There was a pipe burst in my basement. The leak spread to every room and my carpet was completely ruined.I heard of Flood Doctor through a friend who recommended them for their exceptional, prompt customer service and proficiency in the field. I decided to go with them and was more than pleased with how knowledgable they were seeing as they always had an immediate response for any question or concern I had.They were able to extract all standing water and reinstall the carpet leaving it looking better than before the damages. Overall, they helped defuse a stressful situation with very professional expertise in a timely manner. I would definitely recommend them to anyone who is faced with similar damages.

Sabrina S
Sabrina S
2015-10-11 00:00:00
Sabrina S

Flood Doctor was called after heavy rains flooded our basement. They came out immediately and started working. They packed out everything and moved it out of the basement. After which they extracted all the water from our basement and placed equipment there for several days to dry everything. My mother and I were very pleased with the level of professionalism and responsiveness of the flood doctor crew.Their team at the office was also just as helpful when it came time for us to file an insurance claim. This being our 1st claim for our home we had no idea where to start. They documented everything and gave us everything that they knew our adjuster would want.If you are ever faced with a flood in your home, our family highly recommends using Flood Doctor of VA.

Sabrina S
Sabrina S
2015-10-11 00:00:00
Sabrina S

Flood Doctor was called after heavy rains flooded our basement. They came out immediately and started working. They packed out everything and moved it out of the basement. After which they extracted all the water from our basement and placed equipment there for several days to dry everything. My mother and I were very pleased with the level of professionalism and responsiveness of the flood doctor crew.Their team at the office was also just as helpful when it came time for us to file an insurance claim. This being our 1st claim for our home we had no idea where to start. They documented everything and gave us everything that they knew our adjuster would want.If you are ever faced with a flood in your home, our family highly recommends using Flood Doctor of VA.

Amir Zare
Amir Zare
2015-10-11 00:00:00
Amir Zare

Very professional and expedited service. Exactly what I was looking for. They didn't try to over sell me or push services that I did not need. I had 3 other companies come to my house for estimates before ultimately choosing flood doctor. couldn't be happier with experience I had with both their office staff and their field techs.

Amir Zare
Amir Zare
2015-10-11 00:00:00
Amir Zare

Very professional and expedited service. Exactly what I was looking for. They didn't try to over sell me or push services that I did not need. I had 3 other companies come to my house for estimates before ultimately choosing flood doctor. couldn't be happier with experience I had with both their office staff and their field techs.

Farid Hendi
farid hendi
2015-10-11 00:00:00
Farid Hendi

I contacted Flood Doctor to come to my home and performed water mitigation services due to a hot water tank leak in my finished basement utility/laundry room. My whole basement was flooded.When I first contacted Flood Doctor , the representative that I spoke to was so claming. They really took the time to hear my concerns and understand what I was going through. I was able to schedule services the same day, which was a huge relief. The technicians arrived within the estimated scheduled time frame. They inspected and took pictures of my basement. Due to the amount of damage caused by the flood, they were able to help move furniture/contents and remove the all of the damaged carpet/pad in my basement. Flood Doctor even hauled away all of the wet carpet and padding. Then drying equipment was set up. They monitored the equipment each day to assure they were not leaving any room for mold to growth.They then provided water damage remediation, including removal affected baseboards and sections of drywall. On the last day of services, the technician performed a final walk through of services for my basement.Every visit was scheduled around my availability and with professionalism. I would highly recommend Flood Doctor to anyone.

Farid Hendi
farid hendi
2015-10-11 00:00:00
Farid Hendi

I contacted Flood Doctor to come to my home and performed water mitigation services due to a hot water tank leak in my finished basement utility/laundry room. My whole basement was flooded.When I first contacted Flood Doctor , the representative that I spoke to was so claming. They really took the time to hear my concerns and understand what I was going through. I was able to schedule services the same day, which was a huge relief. The technicians arrived within the estimated scheduled time frame. They inspected and took pictures of my basement. Due to the amount of damage caused by the flood, they were able to help move furniture/contents and remove the all of the damaged carpet/pad in my basement. Flood Doctor even hauled away all of the wet carpet and padding. Then drying equipment was set up. They monitored the equipment each day to assure they were not leaving any room for mold to growth.They then provided water damage remediation, including removal affected baseboards and sections of drywall. On the last day of services, the technician performed a final walk through of services for my basement.Every visit was scheduled around my availability and with professionalism. I would highly recommend Flood Doctor to anyone.

Water Damage
Water Damage
2015-10-11 00:00:00
Water Damage

Water Damage
Water Damage
2015-10-11 00:00:00
Water Damage

Nathan Gillespie
Nathan Gillespie
2015-10-11 00:00:00
Nathan Gillespie

While I was house sitting for my parents, a pipe had burst from the recent freezing temperatures and flooded the basement. Flood Doctor came in immediately and restored the room completely to its original condition all before my parents returned. Employees were professional and knew exactly what to do. I highly recommend using this company!

Nathan Gillespie
Nathan Gillespie
2015-10-11 00:00:00
Nathan Gillespie

While I was house sitting for my parents, a pipe had burst from the recent freezing temperatures and flooded the basement. Flood Doctor came in immediately and restored the room completely to its original condition all before my parents returned. Employees were professional and knew exactly what to do. I highly recommend using this company!

Serpoug S
Serpoug S
2015-10-11 00:00:00
Serpoug S

Serpoug S
Serpoug S
2015-10-11 00:00:00
Serpoug S

Michelle Pika
michelle pika
2015-10-11 00:00:00
Michelle Pika

An old pipe burst & the water pressure leaked a lot of water to the kitchen damaging the floor and lower parts of the walls. Flood Doctor were very quick to come by in this urgent disaster. They opened up the floor parquet and walls to dry the insides. The workers were very professional and knew how to act fast. Will definitely hire again

Michelle Pika
michelle pika
2015-10-11 00:00:00
Michelle Pika

An old pipe burst & the water pressure leaked a lot of water to the kitchen damaging the floor and lower parts of the walls. Flood Doctor were very quick to come by in this urgent disaster. They opened up the floor parquet and walls to dry the insides. The workers were very professional and knew how to act fast. Will definitely hire again

Mo Efimba
Mo Efimba
2016-10-11 00:00:00
Mo Efimba

Pasha and crew were amazing. Explained everything they did Andy why they were doing it. Removed water treated for the possibility of mold and treated for microbes. My family with strong allergies never had an allergic reaction or saw any mold. I would highly recommend them to anyone!

Mo Efimba
Mo Efimba
2016-10-11 00:00:00
Mo Efimba

Pasha and crew were amazing. Explained everything they did Andy why they were doing it. Removed water treated for the possibility of mold and treated for microbes. My family with strong allergies never had an allergic reaction or saw any mold. I would highly recommend them to anyone!

Carlos Arandia
Carlos Arandia
2016-10-11 00:00:00
Carlos Arandia

My apartment recently flooded after heavy rains which required emergency service to dry out my place at 11PM. After contacting a handful of companies in the DC area, I received a response from Al from USA Clean Masters. He came to my home, assessed the situation and explained my options. I agreed to go ahead and have blowers and dehumidifiers placed in my home for several days at a reasonable price. Al's service was prompt, professional and was respectful of my home.

Mas Roy
Mas Roy
2016-10-11 00:00:00
Mas Roy

Mas Roy
Mas Roy
2016-10-11 00:00:00
Mas Roy

Carpet Doctor
Carpet Doctor
2017-10-11 00:00:00
Carpet Doctor

Carpet Doctor
Carpet Doctor
2017-10-11 00:00:00
Carpet Doctor

Dariush Derakhshan
dariush derakhshan
2017-10-11 00:00:00
Dariush Derakhshan

Mel R
Mel R
2017-10-11 00:00:00
Mel R

Had a flood at our house today. Easter Sunday. We called several flood damage repair companies, Flood Doctor was the only company that said they could send someone over today. They just started the cleanup in our basement this morning. So far everyone we've met and spoken to from the company has been great. Will update this review if anything changes.

Mel R
Mel R
2017-10-11 00:00:00
Mel R

Had a flood at our house today. Easter Sunday. We called several flood damage repair companies, Flood Doctor was the only company that said they could send someone over today. They just started the cleanup in our basement this morning. So far everyone we've met and spoken to from the company has been great. Will update this review if anything changes.

Minoo Jafari
Minoo Jafari
2017-10-11 00:00:00
Minoo Jafari

The short version: I cannot say enough good things about Frank, his team, and my experience with Flood Doctor. Given the nature of when you'd need a crew like this to come into your home, you're already in a pretty vulnerable place--this team truly made me feel like everything was going to be OK, and the work they did made absolutely sure that I will be! If you're in the same place that I was, dealing with a water/structural disaster in your home and wondering which of these services to use, just stop looking now and give them a buzz. You will be so glad that you did.Now, if you want the TL;DR version:The toilet line in the apartment above mine leaked into my ceiling, and eventually into my walls, culminating in it all coming down all over my carpet, sofa, etc.Frank came out within 45 minutes of my contacting someone at Flood Doctor to do an assessment. He was genuinely caring, professional, transparent, and detailed about how he was doing his assessment and the potential work that would need to be done. I think that's worth stating the estimate was extremely reasonable and incredibly detailed. The best part was, they could also start the same day - the day before Thanksgiving.When the crew arrived, they were all as respectful and thoughtful as Frank had been. I had told him that I was planning to haul my sofa and coffee table to the dumps later that day, and asked if they could help me move it out to the driveway in the meantime. They did that--and then Frank offered to have his crew haul it, since they had extra room and they would be going there anyway--no extra charge. That was one of the many examples during my experience working with Swift that was maybe a "little" thing, but it goes a long way when you're already dealing with such a rotten situation in your own home. The crew worked super quickly and cleanly, and were as undisruptive as a crew of people tearing up ceilings and floorboards could possibly be.The machines ran for three days inside of the dust tent that they built, and just before they were scheduled to be removed, I found that the leak from the ceiling that caused the whole mess was still happening! Frank arrived at the same time as my landlord (who I had informed) and the upstairs tenant (whose toilet was causing the problems)--but before the plumber. He immediately offered to leave one of the fans with me until the plumber could come, since there was bound to be a bit more leaking before they could fix it. He very sternly but respectfully educated both my landlord and the upstairs tenant about exactly what needed to be done, and why, and that they needed to do it as quickly as possible (communicating the impact and seriousness of this situation to my landlord had been a struggle, and Frank was aware of this). The message got through, thanks to him!Flood Doctor incredible service assured my home will be clean and safe to live in.

Morteza E
Morteza E
2017-10-11 00:00:00
Morteza E

Morteza E
Morteza E
2017-10-11 00:00:00
Morteza E

Kianoosh Jafari
Kianoosh Jafari
2017-10-11 00:00:00
Kianoosh Jafari

Our basement flooded this past winter due to a pipe freezing and bursting. We were out of town and by the time we got home two days had passed and our basement had turned into a pool. We called Flood Doctor and they were on the scene in no time.Their backend staff was very well organized and worked with my wife and I to schedule all the different times they would have to come and go over the next month. Our entire basement was demolished and restored in just 30 days.They also helped us with insurance company paperwork and red tape. The office staff was well prepared when it came to providing our insurance company what they needed. A dropbox file was created and all their daily readings and work-logs were updated for the adjuster to see. He never had to bother us and ask for pictures or measurements.I will include some pictures for reference.

Kianoosh Jafari
Kianoosh Jafari
2017-10-11 00:00:00
Kianoosh Jafari

Our basement flooded this past winter due to a pipe freezing and bursting. We were out of town and by the time we got home two days had passed and our basement had turned into a pool. We called Flood Doctor and they were on the scene in no time.Their backend staff was very well organized and worked with my wife and I to schedule all the different times they would have to come and go over the next month. Our entire basement was demolished and restored in just 30 days.They also helped us with insurance company paperwork and red tape. The office staff was well prepared when it came to providing our insurance company what they needed. A dropbox file was created and all their daily readings and work-logs were updated for the adjuster to see. He never had to bother us and ask for pictures or measurements.I will include some pictures for reference.

Valerie Thomas
Valerie thomas
2017-10-11 00:00:00
Valerie Thomas

Can't begin to say how great this company is being. Had severe water damage happen on4/29/17 called them & they were there promptly & immediately assessed the situation & started to work. Would highly recommend them.?

Valerie Thomas
Valerie thomas
2017-10-11 00:00:00
Valerie Thomas

Can't begin to say how great this company is being. Had severe water damage happen on4/29/17 called them & they were there promptly & immediately assessed the situation & started to work. Would highly recommend them.?

Reaford Crowe
Reaford Crowe
2017-10-11 00:00:00
Reaford Crowe

found flood doctor while looking for a flood restoration team near me. Flood doctor arrived ready to help. they took out the water from our basement from today's rains and placed equipment to dry. friendly staff. fair prices. thanks

Latoya Jones
LaToya Jones
2017-10-11 00:00:00
Latoya Jones

Steve is the man...if he can't do it, no one can. Seriously, he's awesome, smart and very resourceful!!!!

Latoya Jones
LaToya Jones
2017-10-11 00:00:00
Latoya Jones

Steve is the man...if he can't do it, no one can. Seriously, he's awesome, smart and very resourceful!!!!

Anthony Adam
Anthony Adam
2017-10-11 00:00:00
Anthony Adam

Anthony Adam
Anthony Adam
2017-10-11 00:00:00
Anthony Adam

Yassin Soulimane
Yassin Soulimane
2017-10-11 00:00:00
Yassin Soulimane

Great services ! Reliable and qualitative .

Lalo Flores
Lalo Flores
2017-10-11 00:00:00
Lalo Flores

Awesome service!

Lalo Flores
Lalo Flores
2017-10-11 00:00:00
Lalo Flores

Awesome service!

Will Ksz
Will KSZ
2017-10-11 00:00:00
Will Ksz

They came to my house and helped us with our flood problems. They know what they doing!!! Much appreciated to steve for doing an awesome job! Will recommend them to anyone who's looking for quick and awesome service for their flooded and water damage problem!

Will Ksz
Will KSZ
2017-10-11 00:00:00
Will Ksz

They came to my house and helped us with our flood problems. They know what they doing!!! Much appreciated to steve for doing an awesome job! Will recommend them to anyone who's looking for quick and awesome service for their flooded and water damage problem!

Merrypiff
merrypiff
2017-10-11 00:00:00
Merrypiff

Noman Khan
noman khan
2017-10-11 00:00:00
Noman Khan

Found Flood Doctor on google from having the best reviews. Skeptical at first but they arrived within 30 minutes which was shocking since i called them at 10 pm on a Sunday night. They spoke to my home owner and insurance adjuster for me. They made sure everything was replaced. Place looks better than new. Glad I made the decision to use them. They saved me a lot of headache and made my insurance put me in a hotel for the entire time. Thanks again. - Noman

Noman Khan
noman khan
2017-10-11 00:00:00
Noman Khan

Found Flood Doctor on google from having the best reviews. Skeptical at first but they arrived within 30 minutes which was shocking since i called them at 10 pm on a Sunday night. They spoke to my home owner and insurance adjuster for me. They made sure everything was replaced. Place looks better than new. Glad I made the decision to use them. They saved me a lot of headache and made my insurance put me in a hotel for the entire time. Thanks again. - Noman

Arash Alizadeh
Arash Alizadeh
2017-10-11 00:00:00
Arash Alizadeh

Arash Alizadeh
Arash Alizadeh
2017-10-11 00:00:00
Arash Alizadeh

James Moore
James Moore
2021-09-20 00:00:00
James Moore

James Moore
James Moore
2021-09-20 00:00:00
James Moore

Robert Davis
Robert Davis
2021-09-20 00:00:00
Robert Davis

Tony Bannourah
Tony Bannourah
2018-07-15 00:00:00
Tony Bannourah

I don’t usually write reviews about service companies because it’s usually always a headache.I called our insurance for flood damage in my basement due to a foundation issue. Farmers referred us To flood doctor. They broke down the whole process from a-z. Frank was more than assuring and relieved me from all the stress. I couldn’t reccomend a better crew. We’re glad to have had Frank and crew on our side.

Tony Bannourah
Tony Bannourah
2018-07-15 00:00:00
Tony Bannourah

I don’t usually write reviews about service companies because it’s usually always a headache.I called our insurance for flood damage in my basement due to a foundation issue. Farmers referred us To flood doctor. They broke down the whole process from a-z. Frank was more than assuring and relieved me from all the stress. I couldn’t reccomend a better crew. We’re glad to have had Frank and crew on our side.

Scott Arenta
Scott Arenta
2018-07-15 00:00:00
Scott Arenta

Had water coming into my condo from a unit above in Arlington. There was water damage everywhere, mostly in the ceiling and such a disaster. Looked for a restoration company and gave Flood Doctor a call and told them about my emergency. They said they could be there asap and work 24/7 to get me all patched up. Very happy customer here!

Scott Arenta
Scott Arenta
2018-07-15 00:00:00
Scott Arenta

Had water coming into my condo from a unit above in Arlington. There was water damage everywhere, mostly in the ceiling and such a disaster. Looked for a restoration company and gave Flood Doctor a call and told them about my emergency. They said they could be there asap and work 24/7 to get me all patched up. Very happy customer here!

Bernard Mohan
Bernard Mohan
2018-07-15 00:00:00
Bernard Mohan

Our water heater decided to break in the middle of the night and dump 50 gallons of water into our basement. My wife contacted Flood Doctor at 3 AM and to our surprise they were at our home that same morning. The water damage was taken care of that same day and over two weeks our basement was rebuilt looking better than before. We’ve now listed our Bethesda Maryland home for sale and we could not have been happier with Flood Doctors excellent five star service restoring our basement.

Bernard Mohan
Bernard Mohan
2018-07-15 00:00:00
Bernard Mohan

Our water heater decided to break in the middle of the night and dump 50 gallons of water into our basement. My wife contacted Flood Doctor at 3 AM and to our surprise they were at our home that same morning. The water damage was taken care of that same day and over two weeks our basement was rebuilt looking better than before. We’ve now listed our Bethesda Maryland home for sale and we could not have been happier with Flood Doctors excellent five star service restoring our basement.

C.k. Ck
C.K. CK
2018-07-15 00:00:00
C.k. Ck

Just had a basement flooding situation on 15 May, 2018 and called these guys at 1 AM at night. Frank picks up right away and is extremely helpful and reassuring. The next day at 9 AM the guys show up with thermal cameras to help us assess the damage. Free assessment - but more importantly, gave a very honest assessment that their help was not needed in our situation since they said we have the situation under control. Very friendly, very knowledgeable, not looking to upsell!!! I would call them anytime.

C.k. Ck
C.K. CK
2018-07-15 00:00:00
C.k. Ck

Just had a basement flooding situation on 15 May, 2018 and called these guys at 1 AM at night. Frank picks up right away and is extremely helpful and reassuring. The next day at 9 AM the guys show up with thermal cameras to help us assess the damage. Free assessment - but more importantly, gave a very honest assessment that their help was not needed in our situation since they said we have the situation under control. Very friendly, very knowledgeable, not looking to upsell!!! I would call them anytime.

Rhonda Feeny
Rhonda Feeny
2018-07-15 00:00:00
Rhonda Feeny

I was out of state when my condo had a major water leak and flooded the dining and the living areas. I found the Flood Doctors through a quick yelp search and decided to call them ASAP. I called around 7p and by 9p there was already an expert at the home working to dry the carpets and assess the damage.Dave was my project manager we coordinated getting him the keys for the next 4 days to enter the home and help fix the damage. He was the most professional and trustworthy person to have been given the responsibility of entering a property. He kept me in the loop through texts and phone calls and was always available to answer any questions that I had. I didn't expect the process to be so seamless and quick. All thanks to the Flood Doctors and Dave to help bring my condo back to normal!

Rhonda Feeny
Rhonda Feeny
2018-07-15 00:00:00
Rhonda Feeny

I was out of state when my condo had a major water leak and flooded the dining and the living areas. I found the Flood Doctors through a quick yelp search and decided to call them ASAP. I called around 7p and by 9p there was already an expert at the home working to dry the carpets and assess the damage.Dave was my project manager we coordinated getting him the keys for the next 4 days to enter the home and help fix the damage. He was the most professional and trustworthy person to have been given the responsibility of entering a property. He kept me in the loop through texts and phone calls and was always available to answer any questions that I had. I didn't expect the process to be so seamless and quick. All thanks to the Flood Doctors and Dave to help bring my condo back to normal!

Erick Magana
Erick Magana
2018-07-15 00:00:00
Erick Magana

Flood doctor came to my home in Alexandria, VA this past weekend after a water pipe burst in my basement. Steve and crew arrived and helped me clean up the mess, the guys did a great job! Im overall very happy with their services and would gladly recommend them for anyone in need of water clean up and water damage restoration.

Erick Magana
Erick Magana
2018-07-15 00:00:00
Erick Magana

Flood doctor came to my home in Alexandria, VA this past weekend after a water pipe burst in my basement. Steve and crew arrived and helped me clean up the mess, the guys did a great job! Im overall very happy with their services and would gladly recommend them for anyone in need of water clean up and water damage restoration.

Susan Kellogg
Susan Kellogg
2018-07-15 00:00:00
Susan Kellogg

Excellent communication from start to finish. Fast and reliable workers. They cleaned our flooded basement and extracted water. Left drying equipment and when it was all dry picked up and sent our insurance company a bill. Super easy to deal with them. Highly recommend.

Susan Kellogg
Susan Kellogg
2018-07-15 00:00:00
Susan Kellogg

Excellent communication from start to finish. Fast and reliable workers. They cleaned our flooded basement and extracted water. Left drying equipment and when it was all dry picked up and sent our insurance company a bill. Super easy to deal with them. Highly recommend.

Val Kepler
Val Kepler
2018-07-15 00:00:00
Val Kepler

Awesome experience working the the guys at Flood Doctor! As you can imagine, water and mold damage to a house can be a seriously stressful situation. I had no idea what to do when I realized my home had flooding and mold problems. THANK THE LORD I called Flood Doctor. They're professionalism and ability to take complete control of the situation was the biggest stress reliever. The entire time I felt like my home was being taken care of, and that I could finally relax about the situation. Flood Doctor repaired the damage to my home quickly and affordably. THANK YOU FLOOD DOCTOR!!

Val Kepler
Val Kepler
2018-07-15 00:00:00
Val Kepler

Awesome experience working the the guys at Flood Doctor! As you can imagine, water and mold damage to a house can be a seriously stressful situation. I had no idea what to do when I realized my home had flooding and mold problems. THANK THE LORD I called Flood Doctor. They're professionalism and ability to take complete control of the situation was the biggest stress reliever. The entire time I felt like my home was being taken care of, and that I could finally relax about the situation. Flood Doctor repaired the damage to my home quickly and affordably. THANK YOU FLOOD DOCTOR!!

Mercedes Vaughn
Mercedes Vaughn
2018-07-15 00:00:00
Mercedes Vaughn

Great fast service. Was respectful of our house and possessions in a time of high stress.

Mercedes Vaughn
Mercedes Vaughn
2018-07-15 00:00:00
Mercedes Vaughn

Great fast service. Was respectful of our house and possessions in a time of high stress.

Sami Kymäläinen
Sami Kymäläinen
2018-07-15 00:00:00
Sami Kymäläinen

Very pleased with these guys. Fast and professional service, fixed our basement to better than it was before the water damage.

Sami Kymäläinen
Sami Kymäläinen
2018-07-15 00:00:00
Sami Kymäläinen

Very pleased with these guys. Fast and professional service, fixed our basement to better than it was before the water damage.

Hovig Kazanjian
Hovig Kazanjian
2018-07-15 00:00:00
Hovig Kazanjian

I imagine most water damage restoration companies would plan for the holidays to have people working. Flood doctor was the only one that showed up to my place in Arlington, they really are a 24/7 emergency company. Highly recommend!

Hovig Kazanjian
Hovig Kazanjian
2018-07-15 00:00:00
Hovig Kazanjian

I imagine most water damage restoration companies would plan for the holidays to have people working. Flood doctor was the only one that showed up to my place in Arlington, they really are a 24/7 emergency company. Highly recommend!

Aaron Anderson
Aaron Anderson
2018-07-15 00:00:00
Aaron Anderson

The flood doctors are great. Frank and Steve were amazing and very professional with helping to fix my house after a flood. I would recommend anyone with flood related issues to contact them immediately.

Aaron Anderson
Aaron Anderson
2018-07-15 00:00:00
Aaron Anderson

The flood doctors are great. Frank and Steve were amazing and very professional with helping to fix my house after a flood. I would recommend anyone with flood related issues to contact them immediately.

Marcus Gharib
Marcus Gharib
2018-07-15 00:00:00
Marcus Gharib

Marcus Gharib
Marcus Gharib
2018-07-15 00:00:00
Marcus Gharib

Alexander Mendez
Alexander Mendez
2019-07-15 00:00:00
Alexander Mendez

Best of all I really recommend this company they are very professionals very clean I woulnt recommend anybody else,great job flood doctor

Alexander Mendez
Alexander Mendez
2019-07-15 00:00:00
Alexander Mendez

Best of all I really recommend this company they are very professionals very clean I woulnt recommend anybody else,great job flood doctor

Zeyad Mady
Zeyad Mady
2019-07-15 00:00:00
Zeyad Mady

Excellent service from phone call with Marcus to service with Mo. Would highly recommend in case of swift response to any emergency you have.

Zeyad Mady
Zeyad Mady
2019-07-15 00:00:00
Zeyad Mady

Excellent service from phone call with Marcus to service with Mo. Would highly recommend in case of swift response to any emergency you have.

Ross Barrett
Ross Barrett
2019-07-15 00:00:00
Ross Barrett

Called on behalf of my landlord about a flood in the kitchen. Eventhough we ended up not using these guys they were very helpful with recommending other services to speed up the help.

Ross Barrett
Ross Barrett
2019-07-15 00:00:00
Ross Barrett

Called on behalf of my landlord about a flood in the kitchen. Eventhough we ended up not using these guys they were very helpful with recommending other services to speed up the help.

Reddy P
Reddy P
2019-07-15 00:00:00
Reddy P

Excellent Service, late night emergency restoration service provided was excellent. Highly recommend Flood Doctor VA

Sharif Gab-Allah
Sharif Gab-Allah
2019-07-15 00:00:00
Sharif Gab-Allah

Sharif Gab-Allah
Sharif Gab-Allah
2019-07-15 00:00:00
Sharif Gab-Allah

Mo Gab
Mo Gab
2019-07-15 00:00:00
Mo Gab

Great service, honest people very satisfied.

Andrea Dawson
Andrea Dawson
2019-07-15 00:00:00
Andrea Dawson

More than 5 stars!!! Unfortunately we had quite a bit of water damage at our home. Our bathroom flooded our third floor and seeped through the drywall to our second floor. I called flood Doctor and explained what happened. They were able to bring in dehumidifiers, fans, and perform an assessment on where the water was IN the walls. Our entire third floor bathroom had to be ripped out and replaced. The tile, vanity, and carpet in the third floor hallway had to be ripped out and replaced as well. On the second floor of our townhouse the drywall for our dining room, living room and electrical (fan and kitchen lights) was also effected by the water damage.We had to make an insurance claim and they worked with our insurance company every step of the way and kept us in the loop at all times. Between phone calls, texts, and many many questions they were AWESOME! No matter what time of day time of day or night (trust me I work nights) they were always able to help.The construction that was done with DAR restoration is impeccable. In an unfortunate situation, flood dr and team exceptional. I would, and have recommended Flood dr. And DAR Restoration to anyone and everyone! Thank you for putting our home back together =)

Andrea Dawson
Andrea Dawson
2019-07-15 00:00:00
Andrea Dawson

More than 5 stars!!! Unfortunately we had quite a bit of water damage at our home. Our bathroom flooded our third floor and seeped through the drywall to our second floor. I called flood Doctor and explained what happened. They were able to bring in dehumidifiers, fans, and perform an assessment on where the water was IN the walls. Our entire third floor bathroom had to be ripped out and replaced. The tile, vanity, and carpet in the third floor hallway had to be ripped out and replaced as well. On the second floor of our townhouse the drywall for our dining room, living room and electrical (fan and kitchen lights) was also effected by the water damage.We had to make an insurance claim and they worked with our insurance company every step of the way and kept us in the loop at all times. Between phone calls, texts, and many many questions they were AWESOME! No matter what time of day time of day or night (trust me I work nights) they were always able to help.The construction that was done with DAR restoration is impeccable. In an unfortunate situation, flood dr and team exceptional. I would, and have recommended Flood dr. And DAR Restoration to anyone and everyone! Thank you for putting our home back together =)

Renee Duchon
Renee Duchon
2020-07-15 00:00:00
Renee Duchon

It was the middle of the night and I had no where to turn. There was no hesitation when i called and Frank said he would have someone on the way. When Dave and his team got there they got everything set up and the fans started. Dave was awesome, he took the time to explain what needed to happen. He was professional yet empathetic to my situation. Once i was in touch with my builder and have everything set with them to begin repairs Dave was patient and said he would come to get the fans whenever I called and there was no rush. I am so glad I called Flood Doctor instead of any of the other remediation companies. I hope I never need to call them again but if water finds it way into my condo again I will know who to call. Thank You!

Renee Duchon
Renee Duchon
2020-07-15 00:00:00
Renee Duchon

It was the middle of the night and I had no where to turn. There was no hesitation when i called and Frank said he would have someone on the way. When Dave and his team got there they got everything set up and the fans started. Dave was awesome, he took the time to explain what needed to happen. He was professional yet empathetic to my situation. Once i was in touch with my builder and have everything set with them to begin repairs Dave was patient and said he would come to get the fans whenever I called and there was no rush. I am so glad I called Flood Doctor instead of any of the other remediation companies. I hope I never need to call them again but if water finds it way into my condo again I will know who to call. Thank You!

Michael L
Michael L
2020-07-15 00:00:00
Michael L

A waterfall started streaming from my neighbor's ceiling at 1:30 A.M. While dealing with the leak from the condo above, she called Servpro; that was a mistake! The person that answered was useless.We hung up, searched, and found Flood Doctor, which should have been our first call. Frank answered the phone and was AMAZING! Within an hour (at ~2:30 A.M.) he had assessed the situation, assembled a team and dispatched them. Dave, and crew, arrived and immediately tackled the damage. They were polite and professional; a true delight to interact with.If you're in the need for water damage restoration services, don't waste your time calling anyone else, go with Flood Doctor. You won't regret it!

Irene Polyzos
Irene Polyzos
2020-07-15 00:00:00
Irene Polyzos

Irene Polyzos
Irene Polyzos
2020-07-15 00:00:00
Irene Polyzos

Marry Tompkins
Marry Tompkins
2020-07-15 00:00:00
Marry Tompkins

Marry Tompkins
Marry Tompkins
2020-07-15 00:00:00
Marry Tompkins

Nathanael Oliver
Nathanael Oliver
2020-07-15 00:00:00
Nathanael Oliver

Nathanael Oliver
Nathanael Oliver
2020-07-15 00:00:00
Nathanael Oliver

Srah Winter
Srah Winter
2020-07-15 00:00:00
Srah Winter

I recently had an upstairs neighbor's toilet overflow into my condo in the middle of the night, causing damage to my bathroom and kitchen. Marcus from Flood Doctor came out to assess the damage almost immediately after I called, and had a crew come to my place two hours later to do the immediate mitigation, with the full remediation and demolition following. After a covid-related delay, insurance sent an adjuster out this morning to view the damage, and he commented that the restoration company had done good work. Marcus was very responsive, knowledgeable, and helpful throughout the process, and made a stressful situation as easy as it could be.

Lt Kostyshak
LT Kostyshak
2020-07-15 00:00:00
Lt Kostyshak

We used Flood Doctor to dry our basement. They responded very quickly and professionally and helped us avoid any long-term damage. Hope to never have this situation happen again, but if it does, we're calling Flood Doctor!

Lt Kostyshak
LT Kostyshak
2020-07-15 00:00:00
Lt Kostyshak

We used Flood Doctor to dry our basement. They responded very quickly and professionally and helped us avoid any long-term damage. Hope to never have this situation happen again, but if it does, we're calling Flood Doctor!

Superior Facilities Management Services, Llc

They are very responsible and provide great service.Service: Remodeling

Christie Martin
Christie Martin
2021-04-15 00:00:00
Christie Martin

I hired Flood Doctor to clean up my new home’s crawlspace. It had a bunch of mold growth and just general water damage (living in a high water table area this happens normally over time) and they did an amazing job getting the whole space cleaned, dried, treated, and sealed up so quickly, all with really fantastic customer service! So happy with the results, I’d definitely recommend them to anyone in VAServices: Mold removal, Water damage cleanup

Amanda Martin
Amanda Martin
2021-04-15 00:00:00
Amanda Martin

Great service and very friendly employees. Highly recommend.

Jake Potash
jake potash
2021-04-15 00:00:00
Jake Potash

I stand behind these guys. They do solid work and after some shopping around they definitely had the best rate. Thanks again!Services: Mold removal, Mold inspection, Water damage cleanup

Nick Cubbler
Nick Cubbler
2021-04-15 00:00:00
Nick Cubbler

Alexandra Filiault
alexandra Filiault
2021-04-15 00:00:00
Alexandra Filiault

Frank and the Flood Doctor team were all super professional, responded very quickly and fixed the problem mercifully fast. I am in law school so I really appreciate not having to stay on top of a company to make sure they do the work properly, they saved me tons of time and stress and it was an all around great experience as far as flood remediation services go! Will definitely use them again!Services: Water damage cleanup, Mold inspection, Mold removal

Darya G
Darya G
2021-04-15 00:00:00
Darya G

Kelley Martin
Kelley Martin
2021-04-15 00:00:00
Kelley Martin

Amanda Swensson
Amanda Swensson
2018-07-15 00:00:00
Amanda Swensson

Walter Romero
Walter Romero
2021-04-15 00:00:00
Walter Romero

Jaleh Jafari
Jaleh Jafari
2018-07-15 00:00:00
Jaleh Jafari

I've used Servpro in the past and intended to use them again this time when we had some water damage in our home. After being rescheduled on 2 times in 2 days I decided to look for another company. Found Flood Doctor online and called them, they were at my home in less than an hour and started working immediately.Courteous and professional staff, they really went above and beyond to accommodate our schedule. Much better experience dealing with flood doctor than servpro. I highly recommend using flood doctor over the other national companies. They are local and don't treat their customers like just another number on a list they have to get through. All the techs made sure to answer everyone of our questions and spend as much time working as they thought was needed. We never felt like they were rushing to get to the next job.

Frank Martin
Frank Martin
2021-04-15 00:00:00
Frank Martin

Responsive service. Clean up of water damage and drying before mold and mildew set in.Service: Water damage cleanup

Fozi Dar
Fozi Dar
2018-07-15 00:00:00
Fozi Dar

Top notch company. Really go above and beyond for their clients.

Marcus Gharib
Marcus Gharib
2018-07-15 00:00:00
Marcus Gharib

Finally!! We have a Flood Doctor in Loudoun County!I live in a flood zone and my house has probably been flooded 7 times in the past 15 years. In the beginning I used ServPro a few times until one time they were too busy so I looked around and found Flood Doctor. They didn't have a location here so I would use call their Arlington location. I've come to learn that when dealing with water damage, every minute counts. It makes the difference between cleaning and drying your carpeting, vs having to rip it all out and throw it away.Even though they were about about an hour away, they would always come when I called and never once missed an appointment window. I've used them 4 times now and the way our weather patterns are going, seems that I will be using them more and more during storm season.If you need water cleaned and dried from your home give flood doctor a call! they're at the top of their game.

Cathy Kane
Cathy Kane
2021-04-15 00:00:00
Cathy Kane

We have recommended and used this company to many clients as they have needed to address inspection concerns or immediate issues. I will continue to recommend for all our clients that have these possible issues. I have found this company to be very professional, responsive and very competitively priced.Services: Mold removal, Mold inspection, Water damage cleanup

Mike Quigley
Mike Quigley
2018-07-15 00:00:00
Mike Quigley

Best water damage restoration company I've ever worked with. I am in the property management business and deal with contractors on a regular basis. Flood Doctor of Ashburn Virginia is a superbly run company. Quick. knowledgeable. thorough. Thanks guys!

Shaquille Thompson
Shaquille Thompson
2021-04-15 00:00:00
Shaquille Thompson

R D
R D
2018-07-15 00:00:00
R D

Truly a wonderful company to work for. We are very proud of what we get to do for folks every single day.

Fran R.
Fran R.
2021-06-15 00:00:00
Fran R.

Fantastic customer service. A+

Foad Darakhshan
Foad Darakhshan
2019-07-15 00:00:00
Foad Darakhshan

Frank Darakhshan
Frank Darakhshan
2021-06-15 00:00:00
Frank Darakhshan

Alex S.
Alex S.
2021-06-15 00:00:00
Alex S.

Best water damage cleanup company in the area.Services: Mold removal, Mold inspection, Water damage cleanup

Jake Potash

I stand behind these guys. They do solid work and after some shopping around they definitely had the best rate. Thanks again!

Amanda Martin

Great service and very friendly employees. Highly recommend.

Cathy Kane

We have recommended and used this company to many clients as they have needed to address inspection concerns or immediate issues. I will continue to recommend for all our clients that have these possible issues. I have found this company to be very professional, responsive and very competitively priced.

Alexandra Filiault

Frank and the Flood Doctor team were all super professional, responded very quickly and fixed the problem mercifully fast. I am in law school so I really appreciate not having to stay on top of a company to make sure they do the work properly, they saved me tons of time and stress and it was an all around great experience as far as flood remediation services go! Will definitely use them again!

Christie Martin

I hired Flood Doctor to clean up my new home’s crawlspace. It had a bunch of mold growth and just general water damage (living in a high water table area this happens normally over time) and they did an amazing job getting the whole space cleaned, dried, treated, and sealed up so quickly, all with really fantastic customer service! So happy with the results, I’d definitely recommend them to anyone in VA

Jaleh Jafari

I've used Servpro in the past and intended to use them again this time when we had some water damage in our home. After being rescheduled on 2 times in 2 days I decided to look for another company. Found Flood Doctor online and called them, they were at my home in less than an hour and started working immediately. Courteous and professional staff, they really went above and beyond to accommodate our schedule. Much better experience dealing with flood doctor than servpro. I highly recommend using flood doctor over the other national companies. They are local and don't treat their customers like just another number on a list they have to get through. All the techs made sure to answer everyone of our questions and spend as much time working as they thought was needed. We never felt like they were rushing to get to the next job.

Marcus Gharib

Finally!! We have a Flood Doctor in Loudoun County! I live in a flood zone and my house has probably been flooded 7 times in the past 15 years. In the beginning I used ServPro a few times until one time they were too busy so I looked around and found Flood Doctor. They didn't have a location here so I would use call their Arlington location. I've come to learn that when dealing with water damage, every minute counts. It makes the difference between cleaning and drying your carpeting, vs having to rip it all out and throw it away. Even though they were about about an hour away, they would always come when I called and never once missed an appointment window. I've used them 4 times now and the way our weather patterns are going, seems that I will be using them more and more during storm season. If you need water cleaned and dried from your home give flood doctor a call! they're at the top of their game.

Fozi Dar

Top notch company. Really go above and beyond for their clients.

R D
R D
R D

Truly a wonderful company to work for. We are very proud of what we get to do for folks every single day.

Mike Quigley

Best water damage restoration company I've ever worked with. I am in the property management business and deal with contractors on a regular basis. Flood Doctor of Ashburn Virginia is a superbly run company. Quick. knowledgeable. thorough. Thanks guys!

Amanda Swensson
Amanda Swensson
2018-09-07
Amanda Swensson

Foad Darakhshan
Foad Darakhshan
2018-10-07
Foad Darakhshan

Marcus Gharib
Marcus Gharib
2018-09-07
Marcus Gharib

Finally!! We have a Flood Doctor in Loudoun County! I live in a flood zone and my house has probably been flooded 7 times in the past 15 years. In the beginning I used ServPro a few times until one time they were too busy so I looked around and found Flood Doctor. They didn't have a location here so I would use call their Arlington location. I've come to learn that when dealing with water damage, every minute counts. It makes the difference between cleaning and drying your carpeting, vs having to rip it all out and throw it away. Even though they were about about an hour away, they would always come when I called and never once missed an appointment window. I've used them 4 times now and the way our weather patterns are going, seems that I will be using them more and more during storm season. If you need water cleaned and dried from your home give flood doctor a call! they're at the top of their game.

Fozi Dar
Fozi Dar
2018-09-07
Fozi Dar

Top notch company. Really go above and beyond for their clients.

Matt Sanders
Matt Sanders
2018-09-07
Matt Sanders

Fantastic experience dealing with Flood Doctor. All the team members we interacted with were professional and knowledgable. We always receive straight answers and no one ever passed us around when we would ask for something. Everyone made us their top priority from beginning to end.

Jaleh Jafari
Jaleh Jafari
2018-09-07
Jaleh Jafari

I've used Servpro in the past and intended to use them again this time when we had some water damage in our home. After being rescheduled on 2 times in 2 days I decided to look for another company. Found Flood Doctor online and called them, they were at my home in less than an hour and started working immediately. Courteous and professional staff, they really went above and beyond to accommodate our schedule. Much better experience dealing with flood doctor than servpro. I highly recommend using flood doctor over the other national companies. They are local and don't treat their customers like just another number on a list they have to get through. All the techs made sure to answer everyone of our questions and spend as much time working as they thought was needed. We never felt like they were rushing to get to the next job.

S. Darakhshan
S. Darakhshan
2018-09-07
S. Darakhshan

Truly a wonderful company to work for. We are very proud of what we get to do for folks every single day.

Mike Quigley
Mike Quigley
2018-09-07
Mike Quigley

Best water damage restoration company I've ever worked with. I am in the property management business and deal with contractors on a regular basis. Flood Doctor of Ashburn Virginia is a superbly run company. Quick. knowledgeable. thorough. Thanks guys!

Marcus Gharib

Finally!! We have a Flood Doctor in Loudoun County! I live in a flood zone and my house has probably been flooded 7 times in the past 15 years. In the beginning I used ServPro a few times until one time they were too busy so I looked around and found Flood Doctor. They didn't have a location here so I would use call their Arlington location. I've come to learn that when dealing with water damage, every minute counts. It makes the difference between cleaning and drying your carpeting, vs having to rip it all out and throw it away. Even though they were about about an hour away, they would always come when I called and never once missed an appointment window. I've used them 4 times now and the way our weather patterns are going, seems that I will be using them more and more during storm season. If you need water cleaned and dried from your home give flood doctor a call! they're at the top of their game.

Fozi Dar

Top notch company. Really go above and beyond for their clients.

S. Darakhshan

Truly a wonderful company to work for. We are very proud of what we get to do for folks every single day.

Matt Sanders
Matt Sanders
2019-07-11
Matt Sanders

Fantastic experience dealing with Flood Doctor. All the team members we interacted with were professional and knowledgable. We always receive straight answers and no one ever passed us around when we would ask for something. Everyone made us their top priority from beginning to end.

Mike Quigley

Best water damage restoration company I've ever worked with. I am in the property management business and deal with contractors on a regular basis. Flood Doctor of Ashburn Virginia is a superbly run company. Quick. knowledgeable. thorough. Thanks guys!

Maha Mokaddem
Maha Mokaddem
2019-02-16
Maha Mokaddem

Flood Doctor saved my apartment in Falls Church a couple years ago after the unit above the 10th floor flooded. Their service was prompt and efficient, keeping the damage to the bathroom and hallway minimal.

Mathew S.
Mathew S.
2017-11-20
Mathew S.

It was a fantastic experience dealing with Flood Doctor and crew. I highly recommend using Flood Doctor of Virginia if you ever find yourself needing a water damage restoration company.

Jennifer Gross
Jennifer Gross
2019-11-29
Jennifer Gross

Excellent job! Highest level of customer service. I highly recommend using Flood Doctor. My house flooded on thanksgiving and every water damage restoration company I tried to call either didn't answer or told me they didn't have any appointments available. Flood Doctor was there in less than an hour.

Alessia
Alessia
2014-04-21
Alessia

Northern Va couldn't have a better Flood Doctor in the area! Flood Doctor and it's associates work around the clock 24/7 to ensure that they are able to resolve any emergency!

Mahtab Z.
Mahtab Z.
2018-02-05
Mahtab Z.

This business is one of the best we have dealt with over years of owning our home. Starting from the minute they answered the phone, to every stage of the water mitigation process, to issues with insurance - I simply cannot say enough about their dedication and efficiency.

Sami K.
Sami K.
2017-08-29
Sami K.

Very pleased with these guys. Fast and professional service, fixed our basement to better than it was before the water damage.

Val Kepler
Val Kepler
2018-08-09
Val Kepler

Awesome experience working the the guys at Flood Doctor!

Dr. Zeyad Mady
Dr. Zeyad Mady
2019-05-10
Dr. Zeyad Mady

Excellent service from phone call with Marcus to service with Mo. Would highly recommend in case of swift response to any emergency you have.

Lt Kostyshak
LT Kostyshak
2019-08-01
Lt Kostyshak

We used Flood Doctor to dry our basement. They responded very quickly and professionally and helped us avoid any long-term damage. Hope to never have this situation happen again, but if it does, we're calling Flood Doctor!